IT Company - 90 people 24 04 2007 - 12:05:16 PM

Case Study 3 - Medium Site

Business:	IT company
Staff on site:	90
Visitors per week:	30
Why vending:	A diverse staff base called for great variety of drinks, a move to a new office dictated no more kitchens but 24 hour working means drinks always have to be available
What Technology :	In-cup reliability was key There could simply be no compromise on reliability – with no kitchens but 24 hour working, ‘always on’ was essential. Quality soups The quality of soups is important to this profile of customer – late working, deadline pressures all raise the importance of having a hot option that can double as a meal/supplement a sandwich at anytime of day. The cold selection With quite a high proportion of younger staff, the range and quality of cold drinks was important. Self-manage The team wanted control over machine up-time. In-cup offered the simplest and quickest option in-terms of restocking and cleaning and was also deemed to be most reliable.
Direct/Operator:	Direct Because the vending machine was able to answer the need for filtered water, hot and cold drinks and soups all from one machine and because they were happy to fill and clean the machine itself they went direct.