Small Head Office - 40 people 24 04 2007 - 12:04:32 PM

Case Study 2 - Small Site

Business:	Small  Head Office
Staff on site:	40
Visitors per week:	30
Why vending:	The kettles and cups were more than an eyesore, they  simply didn’t satisfy half the people – cold drinks had to be bought in, packet  soups left a mess and kitchen cleaning rotas simply didn’t work
What Technology :	In-cup Speed and ease of cleaning and refilling by the  administrators was essential – it wasn’t their ‘day job’ after all.   Branded drinks were essential   The perception of vended drinks was rooted in the  experience of 1970’s vending – ‘traditional machines;’ delivering an unbranded  ‘wet and warm’ experience…  in short NOT  GOOD! Leading Household brands were vital in reassuring people   The cold selection   With quite a high proportion of younger staff, the  range and quality of cold drinks proved a key selling point.
Direct/Operator:	‘Direct’ The head-office didn’t need snack machines as  well, just drinks. Going direct provided a single point of contact for machine,  drinks ordering and service.