New to Drinks Vending

Vending – pushing the right buttons. A customer service view. 14 10 2011 - 04:57:35 PM

When it comes to visiting a showroom, hotel or even a supplier’s offices, first impressions do matter. If a representative does not offer quick attention as well as a welcoming and helpful approach, it is easy to take on a negative view of the company as well as its products.

Especially in challenging economic times, it is essential for service providers to offer the best possible customer service at all possible touch points.

It is human nature to appreciate being welcomed by a smiling face, especially one that offers a refreshing beverage and a comfortable place to sit in order to enjoy it.

Something as simple as providing a café area for visitors can have a huge impact on the volume of sales made. A potential customer that is impressed by the overall service and level of attention is far more likely to feel inclined to trust the company, its products and specialist services.

Having a reliable and good quality offering is therefore important. It is worth investing time in researching what drinks and snacks machines will best suit the environment.

Design – the size and shape of the machine are major factors to consider in order to ensure they will complement the venue where they will be situated.

Ease of use – customer service equipment needs to be simple to use and not require specific training in order to be useable. This means the focus of the company representative can stay on attending to the customer and providing them with the information and support they need.

Reliability – sometimes worse than not offering any form of hospitality at all is having something that does not work. It can reflect badly on the company and its products as visitors may believe care is not taken of any of the company’s offerings.

In the area of drinks vending, this means ensuring the vending machines chosen are efficiently designed, reliable and offer a wide range of drinks to meet every need to a high quality level.

Recent research also shows that when people hold a hot drink they tend to have a more positive attitude towards others and events that they encounter at the time. And what could be simpler than ensuring a hot drinks vending machine is available at all times with a variety of beverages to meet all tastes?

Offering good customer service is essential. Getting it right can be a challenge. Making use of equipment that can do most of the job for you can at least take the pressure off and allow you to focus on what your people and business do best.

Coffee and croissants, tea and biscuits, champagne and caviar – some things are just meant to go together!

Although rarely as lavish as caviar, many people do have firm favourites when it comes to choosing drinks and snacks to keep them going throughout the day. This is an important factor to remember when providing catering facilities for staff. Making sure that staff are satisfied and comfortable at work is vitally important. This refers to everything from the facilities they have access to, their working environment as well as the quality of equipment they use.

Extensive catering facilities, however, do come at a significant cost so it’s not always the most beneficial option for a business. Also, the logistics of managing catering contracts and numerous suppliers can be a task that many busy Facilities Managers can do without.

Vending machines can be a cost-effective and convenient solution that can provide employees with tasty snacks as well as refreshing drinks. Vending machine manufacturers recognise the importance of offering organisations an easy to manage way to provide employees with a wide selection of great tasting drinks and snacks.

Being able to offer these types of facilities on-site means that employees can take a break and feel refreshed without having to travel and splash out on expensive high-street treats. It’s also good news for the business as well as it means that employees are likely to be more productive and motivated if they feel their basic needs are being met without needing to leave the workplace.

Getting the most value for money out of your vending machines is essential. Consumers’ tastes vary depending on the day, time and season and one of the major benefits of using a vending machine is the ability to provide a versatile range of tasty snacks to suit both sweet and savoury appetites at any time of the day or night. So, whether you need a chocolate bar, packet of crisps, cup of soup or some sweet treats, you can get them from a simple source.

With summer definitely on its way, it’s hard to avoid the number of marketing promotions announcing new blends and mixes of ice drinks available to refresh you during the warm weather. But is it only cold drinks that meet the demands of summer?

Did you know that drinking a hot cup of tea on a hot day is actually a very good way of cooling you down? According to reports, the temperature of the hot drink helps to raise your body temperature to match the heat outside.

Whatever type of drink you prefer, it’s important to ensure you drink plenty of fluids, especially in warmer weather, to keep healthy, active and alert.

Having a mix of hot and cold drinks readily available, as well as different flavours and blends, is also good to maintain variety.

This is especially the case in a working environment or public place where lots of people will be looking for refreshment over a long period. Only having one option can be frustrating for employees of an organisation or visitors to a venue.

In the workplace in particular, what better way to recharge the batteries and regain focus than to take a short break with a refreshing drink? In fact, according to psychologist Dr Rob Yeung, the average person’s attention span is approximately 20 minutes, so a drinks break is essential to keep you on track during the working day.

However, human needs change depending on everything from personal mood, temperature, and even season. So it can be a challenge to identify the ‘perfect’ selection of drinks to meet everyone’s needs.

A drinks vending machine can be the ideal solution to meet the demands of a large group of people, no matter what time of day or year. Working with a provider of vending machines that spends time understanding your organisation’s individual needs can also make a huge difference. Specialists understand what drinks selections work best for different demographics and locations. To be able to develop the optimal menu of drinks to suit your specific needs is extremely tempting. But don’t forget, there is always room to update, review and refresh your current menu to ensure your needs are met whatever the weather.

Drinks are a very important element of any person’s day, but it’s not just drinks that make an impact. Having the right delicious snack to keep you going throughout the day is important too, so selecting from a range of the nation’s favourite snacks is a must. You just need to be sure that your office vending machines deliver quality and reliability, so you can keep cool knowing that every drink or snack break will be the right one to make the perfect day.

Annual leave is a valuable and precious time for employees across all industries and businesses. Covering staff on leave is therefore an essential aspect of running an organisation to ensure that a business’ productivity isn’t compromised while employees take a well earned break. This is especially important over public holidays when demand for time off is high.

If you’re responsible for facilities management, as well as ensuring there’s enough man power to keep things running smoothly, onsite facilities such as vending machines are also important to consider.

A priority for businesses is to make sure that everything is in good working order before time off is taken to reduce the risk of any issues. It’s also worth thinking about whose responsibility these types of facilities and services fall under, especially over national holiday periods.

When the office is closed it’s essential that facilities managers feel confident that equipment is reliable in order to minimise any unnecessary disruption. One way to help planning for this is to use suppliers with a proven record of reliability. This can do a lot to ensure peace of mind is maintained.

Office vending machines are an important piece of equipment to maintain. It’s vital to ensure that they are kept well stocked to ensure that employees are able to access hot and cold drinks and snacks out of hours as well as on their return from time off.

Take a look at our five tips to help make sure that when you take a much needed break you can do so worry free:

•    Ensure contact details of suppliers are up to date.

•    Check suppliers websites to see what kind of service and assistance is provided both in and out of normal office hours.

•    How comprehensive are the suppliers FAQ’s? If you have any queries that they don’t cover, be sure to get in touch with them.

•    Does the supplier offer any kind of online guidance? Does the website provide comprehensive details about what to do and who to contact if something were to go wrong?

•    Reliability should be a key factor when purchasing services or facilities from a third party. Take a look to see how they compare to other manufacturers.

For more guidance on ensuring your vending machine equipment is looked after during upcoming holidays visit www.klix.co.uk

It’s human nature to like shiny new gadgets. From just a few months of age, we are attracted by sparkly items and as we get older this doesn’t change, as we aspire towards the latest piece of technology, car or music system.

Coffee machines are just one of the many items that are offered in a range of sleek black and chrome options to meet your individual caffeine needs. It can be tempting to think that the coolest looking alternative is also the best.

Whilst design is important and plays a large part in a brand’s success, it’s important to remember that design doesn’t end at the overall look and feel.

Design needs to incorporate the three E’s:

- Efficiency
- Effectiveness
- Ease of use.

When it comes to selecting a drinks vending machine the same applies. It is important to ensure that the vending machines you are considering meet all your requirements. Aspects to review include:

-    A great range of drink options
-    Quality drinks delivery system
-    Ease of operation
-    Simple management and maintenance.

It’s also important to remember that a drinks vending machine can prove expensive in the long-term unless energy efficiency has been built into the overall design concept of the equipment. Dramatic cost savings can be made through reduced energy consumption and that’s important for the majority of people and organisations.
 

Your shortlist of vending options doesn’t have to mean a selection of ugly but efficient machines though. A drinks vending solution has to blend into its environment, especially when it is in a customer facing environment. It’s just important to remember that this is just one aspect of the overall purchasing decision making process.

For further details about how to select the best drinks vending machine to meet your office refreshment requirements visit http://www.marsdrinks.co.uk

Vending machines catering for all tastes 13 10 2011 - 12:20:05 PM

Coffee and croissants, tea and biscuits, champagne and caviar – some things are just meant to go together!

Although rarely as lavish as caviar, many people do have firm favourites when it comes to choosing drinks and snacks to keep them going throughout the day. This is an important factor to remember when providing catering facilities for staff. Making sure that staff are satisfied and comfortable at work is vitally important. This refers to everything from the facilities they have access to, their working environment as well as the quality of equipment they use.

Extensive catering facilities, however, do come at a significant cost so it’s not always the most beneficial option for a business. Also, the logistics of managing catering contracts and numerous suppliers can be a task that many busy Facilities Managers can do without.

Vending machines can be a cost-effective and convenient solution that can provide employees with tasty snacks as well as refreshing drinks. Vending machine manufacturers recognise the importance of offering organisations an easy to manage way to provide employees with a wide selection of great tasting drinks and snacks.

Being able to offer these types of facilities on-site means that employees can take a break and feel refreshed without having to travel and splash out on expensive high-street treats. It’s also good news for the business as well as it means that employees are likely to be more productive and motivated if they feel their basic needs are being met without needing to leave the workplace.

Getting the most value for money out of your vending machines is essential. Consumers’ tastes vary depending on the day, time and season and one of the major benefits of using a vending machine is the ability to provide a versatile range of tasty snacks to suit both sweet and savoury appetites at any time of the day or night. So, whether you need a chocolate bar, packet of crisps, cup of soup or some sweet treats, you can get them from a simple source.

With summer definitely on its way, it’s hard to avoid the number of marketing promotions announcing new blends and mixes of ice drinks available to refresh you during the warm weather. But is it only cold drinks that meet the demands of summer?

Did you know that drinking a hot cup of tea on a hot day is actually a very good way of cooling you down? According to reports, the temperature of the hot drink helps to raise your body temperature to match the heat outside.

Whatever type of drink you prefer, it’s important to ensure you drink plenty of fluids, especially in warmer weather, to keep healthy, active and alert.

Having a mix of hot and cold drinks readily available, as well as different flavours and blends, is also good to maintain variety.

This is especially the case in a working environment or public place where lots of people will be looking for refreshment over a long period. Only having one option can be frustrating for employees of an organisation or visitors to a venue.

In the workplace in particular, what better way to recharge the batteries and regain focus than to take a short break with a refreshing drink? In fact, according to psychologist Dr Rob Yeung, the average person’s attention span is approximately 20 minutes, so a drinks break is essential to keep you on track during the working day.

However, human needs change depending on everything from personal mood, temperature, and even season. So it can be a challenge to identify the ‘perfect’ selection of drinks to meet everyone’s needs.

A drinks vending machine can be the ideal solution to meet the demands of a large group of people, no matter what time of day or year. Working with a provider of vending machines that spends time understanding your organisation’s individual needs can also make a huge difference. Specialists understand what drinks selections work best for different demographics and locations. To be able to develop the optimal menu of drinks to suit your specific needs is extremely tempting. But don’t forget, there is always room to update, review and refresh your current menu to ensure your needs are met whatever the weather.

Drinks are a very important element of any person’s day, but it’s not just drinks that make an impact. Having the right delicious snack to keep you going throughout the day is important too, so selecting from a range of the nation’s favourite snacks is a must. You just need to be sure that your office vending machines deliver quality and reliability, so you can keep cool knowing that every drink or snack break will be the right one to make the perfect day.

Annual leave is a valuable and precious time for employees across all industries and businesses. Covering staff on leave is therefore an essential aspect of running an organisation to ensure that a business’ productivity isn’t compromised while employees take a well earned break. This is especially important over public holidays when demand for time off is high.

If you’re responsible for facilities management, as well as ensuring there’s enough man power to keep things running smoothly, onsite facilities such as vending machines are also important to consider.

A priority for businesses is to make sure that everything is in good working order before time off is taken to reduce the risk of any issues. It’s also worth thinking about whose responsibility these types of facilities and services fall under, especially over national holiday periods.

When the office is closed it’s essential that facilities managers feel confident that equipment is reliable in order to minimise any unnecessary disruption. One way to help planning for this is to use suppliers with a proven record of reliability. This can do a lot to ensure peace of mind is maintained.

Office vending machines are an important piece of equipment to maintain. It’s vital to ensure that they are kept well stocked to ensure that employees are able to access hot and cold drinks and snacks out of hours as well as on their return from time off.

Take a look at our five tips to help make sure that when you take a much needed break you can do so worry free:

•    Ensure contact details of suppliers are up to date.

•    Check suppliers websites to see what kind of service and assistance is provided both in and out of normal office hours.

•    How comprehensive are the suppliers FAQ’s? If you have any queries that they don’t cover, be sure to get in touch with them.

•    Does the supplier offer any kind of online guidance? Does the website provide comprehensive details about what to do and who to contact if something were to go wrong?

•    Reliability should be a key factor when purchasing services or facilities from a third party. Take a look to see how they compare to other manufacturers.

For more guidance on ensuring your vending machine equipment is looked after during upcoming holidays visit www.klix.co.uk

It’s human nature to like shiny new gadgets. From just a few months of age, we are attracted by sparkly items and as we get older this doesn’t change, as we aspire towards the latest piece of technology, car or music system.

Coffee machines are just one of the many items that are offered in a range of sleek black and chrome options to meet your individual caffeine needs. It can be tempting to think that the coolest looking alternative is also the best.

Whilst design is important and plays a large part in a brand’s success, it’s important to remember that design doesn’t end at the overall look and feel.

Design needs to incorporate the three E’s:

- Efficiency
- Effectiveness
- Ease of use.

When it comes to selecting a drinks vending machine the same applies. It is important to ensure that the vending machines you are considering meet all your requirements. Aspects to review include:

-    A great range of drink options
-    Quality drinks delivery system
-    Ease of operation
-    Simple management and maintenance.

It’s also important to remember that a drinks vending machine can prove expensive in the long-term unless energy efficiency has been built into the overall design concept of the equipment. Dramatic cost savings can be made through reduced energy consumption and that’s important for the majority of people and organisations.
 

Your shortlist of vending options doesn’t have to mean a selection of ugly but efficient machines though. A drinks vending solution has to blend into its environment, especially when it is in a customer facing environment. It’s just important to remember that this is just one aspect of the overall purchasing decision making process.

For further details about how to select the best drinks vending machine to meet your office refreshment requirements visit http://www.marsdrinks.co.uk

Running hot and cold – a complete vending solution 13 10 2011 - 10:36:49 AM

With summer definitely on its way, it’s hard to avoid the number of marketing promotions announcing new blends and mixes of ice drinks available to refresh you during the warm weather. But is it only cold drinks that meet the demands of summer?

Did you know that drinking a hot cup of tea on a hot day is actually a very good way of cooling you down? According to reports, the temperature of the hot drink helps to raise your body temperature to match the heat outside.

Whatever type of drink you prefer, it’s important to ensure you drink plenty of fluids, especially in warmer weather, to keep healthy, active and alert.

Having a mix of hot and cold drinks readily available, as well as different flavours and blends, is also good to maintain variety.

This is especially the case in a working environment or public place where lots of people will be looking for refreshment over a long period. Only having one option can be frustrating for employees of an organisation or visitors to a venue.

In the workplace in particular, what better way to recharge the batteries and regain focus than to take a short break with a refreshing drink? In fact, according to psychologist Dr Rob Yeung, the average person’s attention span is approximately 20 minutes, so a drinks break is essential to keep you on track during the working day.

However, human needs change depending on everything from personal mood, temperature, and even season. So it can be a challenge to identify the ‘perfect’ selection of drinks to meet everyone’s needs.

A drinks vending machine can be the ideal solution to meet the demands of a large group of people, no matter what time of day or year. Working with a provider of vending machines that spends time understanding your organisation’s individual needs can also make a huge difference. Specialists understand what drinks selections work best for different demographics and locations. To be able to develop the optimal menu of drinks to suit your specific needs is extremely tempting. But don’t forget, there is always room to update, review and refresh your current menu to ensure your needs are met whatever the weather.

Drinks are a very important element of any person’s day, but it’s not just drinks that make an impact. Having the right delicious snack to keep you going throughout the day is important too, so selecting from a range of the nation’s favourite snacks is a must. You just need to be sure that your office vending machines deliver quality and reliability, so you can keep cool knowing that every drink or snack break will be the right one to make the perfect day.

Annual leave is a valuable and precious time for employees across all industries and businesses. Covering staff on leave is therefore an essential aspect of running an organisation to ensure that a business’ productivity isn’t compromised while employees take a well earned break. This is especially important over public holidays when demand for time off is high.

If you’re responsible for facilities management, as well as ensuring there’s enough man power to keep things running smoothly, onsite facilities such as vending machines are also important to consider.

A priority for businesses is to make sure that everything is in good working order before time off is taken to reduce the risk of any issues. It’s also worth thinking about whose responsibility these types of facilities and services fall under, especially over national holiday periods.

When the office is closed it’s essential that facilities managers feel confident that equipment is reliable in order to minimise any unnecessary disruption. One way to help planning for this is to use suppliers with a proven record of reliability. This can do a lot to ensure peace of mind is maintained.

Office vending machines are an important piece of equipment to maintain. It’s vital to ensure that they are kept well stocked to ensure that employees are able to access hot and cold drinks and snacks out of hours as well as on their return from time off.

Take a look at our five tips to help make sure that when you take a much needed break you can do so worry free:

•    Ensure contact details of suppliers are up to date.

•    Check suppliers websites to see what kind of service and assistance is provided both in and out of normal office hours.

•    How comprehensive are the suppliers FAQ’s? If you have any queries that they don’t cover, be sure to get in touch with them.

•    Does the supplier offer any kind of online guidance? Does the website provide comprehensive details about what to do and who to contact if something were to go wrong?

•    Reliability should be a key factor when purchasing services or facilities from a third party. Take a look to see how they compare to other manufacturers.

For more guidance on ensuring your vending machine equipment is looked after during upcoming holidays visit www.klix.co.uk

It’s human nature to like shiny new gadgets. From just a few months of age, we are attracted by sparkly items and as we get older this doesn’t change, as we aspire towards the latest piece of technology, car or music system.

Coffee machines are just one of the many items that are offered in a range of sleek black and chrome options to meet your individual caffeine needs. It can be tempting to think that the coolest looking alternative is also the best.

Whilst design is important and plays a large part in a brand’s success, it’s important to remember that design doesn’t end at the overall look and feel.

Design needs to incorporate the three E’s:

- Efficiency
- Effectiveness
- Ease of use.

When it comes to selecting a drinks vending machine the same applies. It is important to ensure that the vending machines you are considering meet all your requirements. Aspects to review include:

-    A great range of drink options
-    Quality drinks delivery system
-    Ease of operation
-    Simple management and maintenance.

It’s also important to remember that a drinks vending machine can prove expensive in the long-term unless energy efficiency has been built into the overall design concept of the equipment. Dramatic cost savings can be made through reduced energy consumption and that’s important for the majority of people and organisations.
 

Your shortlist of vending options doesn’t have to mean a selection of ugly but efficient machines though. A drinks vending solution has to blend into its environment, especially when it is in a customer facing environment. It’s just important to remember that this is just one aspect of the overall purchasing decision making process.

For further details about how to select the best drinks vending machine to meet your office refreshment requirements visit http://www.marsdrinks.co.uk

An FM insight: Who is in charge during public holidays? 29 07 2011 - 04:53:05 PM

Annual leave is a valuable and precious time for employees across all industries and businesses. Covering staff on leave is therefore an essential aspect of running an organisation to ensure that a business’ productivity isn’t compromised while employees take a well earned break. This is especially important over public holidays when demand for time off is high.

If you’re responsible for facilities management, as well as ensuring there’s enough man power to keep things running smoothly, onsite facilities such as vending machines are also important to consider.

A priority for businesses is to make sure that everything is in good working order before time off is taken to reduce the risk of any issues. It’s also worth thinking about whose responsibility these types of facilities and services fall under, especially over national holiday periods.

When the office is closed it’s essential that facilities managers feel confident that equipment is reliable in order to minimise any unnecessary disruption. One way to help planning for this is to use suppliers with a proven record of reliability. This can do a lot to ensure peace of mind is maintained.

Office vending machines are an important piece of equipment to maintain. It’s vital to ensure that they are kept well stocked to ensure that employees are able to access hot and cold drinks and snacks out of hours as well as on their return from time off.

Take a look at our five tips to help make sure that when you take a much needed break you can do so worry free:

•    Ensure contact details of suppliers are up to date.

•    Check suppliers websites to see what kind of service and assistance is provided both in and out of normal office hours.

•    How comprehensive are the suppliers FAQ’s? If you have any queries that they don’t cover, be sure to get in touch with them.

•    Does the supplier offer any kind of online guidance? Does the website provide comprehensive details about what to do and who to contact if something were to go wrong?

•    Reliability should be a key factor when purchasing services or facilities from a third party. Take a look to see how they compare to other manufacturers.

For more guidance on ensuring your vending machine equipment is looked after during upcoming holidays visit www.klix.co.uk

It’s human nature to like shiny new gadgets. From just a few months of age, we are attracted by sparkly items and as we get older this doesn’t change, as we aspire towards the latest piece of technology, car or music system.

Coffee machines are just one of the many items that are offered in a range of sleek black and chrome options to meet your individual caffeine needs. It can be tempting to think that the coolest looking alternative is also the best.

Whilst design is important and plays a large part in a brand’s success, it’s important to remember that design doesn’t end at the overall look and feel.

Design needs to incorporate the three E’s:

- Efficiency
- Effectiveness
- Ease of use.

When it comes to selecting a drinks vending machine the same applies. It is important to ensure that the vending machines you are considering meet all your requirements. Aspects to review include:

-    A great range of drink options
-    Quality drinks delivery system
-    Ease of operation
-    Simple management and maintenance.

It’s also important to remember that a drinks vending machine can prove expensive in the long-term unless energy efficiency has been built into the overall design concept of the equipment. Dramatic cost savings can be made through reduced energy consumption and that’s important for the majority of people and organisations.
 

Your shortlist of vending options doesn’t have to mean a selection of ugly but efficient machines though. A drinks vending solution has to blend into its environment, especially when it is in a customer facing environment. It’s just important to remember that this is just one aspect of the overall purchasing decision making process.

For further details about how to select the best drinks vending machine to meet your office refreshment requirements visit http://www.marsdrinks.co.uk

Design of vending machines? 17 03 2011 - 09:00:00 AM

It’s human nature to like shiny new gadgets. From just a few months of age, we are attracted by sparkly items and as we get older this doesn’t change, as we aspire towards the latest piece of technology, car or music system.

Coffee machines are just one of the many items that are offered in a range of sleek black and chrome options to meet your individual caffeine needs. It can be tempting to think that the coolest looking alternative is also the best.

Whilst design is important and plays a large part in a brand’s success, it’s important to remember that design doesn’t end at the overall look and feel.

Design needs to incorporate the three E’s:

- Efficiency
- Effectiveness
- Ease of use.

When it comes to selecting a drinks vending machine the same applies. It is important to ensure that the vending machines you are considering meet all your requirements. Aspects to review include:

-    A great range of drink options
-    Quality drinks delivery system
-    Ease of operation
-    Simple management and maintenance.

It’s also important to remember that a drinks vending machine can prove expensive in the long-term unless energy efficiency has been built into the overall design concept of the equipment. Dramatic cost savings can be made through reduced energy consumption and that’s important for the majority of people and organisations.
 

Your shortlist of vending options doesn’t have to mean a selection of ugly but efficient machines though. A drinks vending solution has to blend into its environment, especially when it is in a customer facing environment. It’s just important to remember that this is just one aspect of the overall purchasing decision making process.

For further details about how to select the best drinks vending machine to meet your office refreshment requirements visit http://www.marsdrinks.co.uk